Candle FAQ + INFO

Posted by Chryssa Rhett on

Please keep your local climate in mind. If your climate is currently hot please do not order candles. I will not refund for melted candles. 

STARTING 2022 - Your first candle order will come with one complimentary wick dipper per customer. Dippers are used to extinguish your candle flame by lowering the lit wick into the melted wax and lifting the wick back into place once the flame has extinguished. This helps to minimize smoking wicks upon extinguishing allowing the fragrance of the candle to linger. (If you require additional dipper(s) please email me prior to your order shipping!)

What do you use to make your candles? My candles are hand blended with soy wax and high quality fragrance oils. The wicks are a paper/cotton blend and are both lead and zinc free. Many fragrance oils contain essential oils, however I do not make candles purely from essential oils. The soy wax is a product of US farmed soybeans.

How do I order a candle? Candles are available only during the cooler months. When they are available they will be released in a shop update. 1) I'd suggest checking out the current fragrance offerings before the sale to read up on the scents that will be available. You can find this information under the "candle" header on the main menu. 2) At the time of the shop update click on the vessel you'd like and select the scent you'd like from the drop down menu. (fyi - Scents are in alphabetically order). 3) I'll mix up your candle and fill the vessel just for you! 

I picked the wrong scent! Can I change it? If you'd like to change the scent of your candle I can do so ONLY if the candle has not been made yet. Please email me with your request ASAP if you'd like to request a fragrance change.

When will my candle be ready? Generally I mix up candles a day or two after the sale. So you can expect a shipping notification within 2-3 business days. Occasionally I may need to order additional supplies which may add an additional 3-5 business days, but I try my best to avoid this. 

How to properly burn your candle - Make sure to trim the wick to 1/4" to remove extra length or mushrooms (carbon buildup) before lighting and discard the wick trimming. For best results allow your candle to burn for 3-4 hours. The melt pool should reach the edge (or pretty close!) of the candle jar before extinguishing, this can take a few hours. Always make sure you burn your candle in a safe and stable place where you can see it. Keep away from children, pets, drafts, ect. Follow safety instructions on the warning label and use common sense.

Once the candle is gone, how do I clean the ceramic vessel? When there is about 1/4" of wax left discontinue use. Once the wax hardens, it can be chipped out with a spoon. Soy wax is soft and removes pretty easily! The wick tab can be popped off with a spoon. Once you remove as much residue as possible, use soap and warm water to remove any remaining wax & sticky tab residue. Do not microwave candle vessels.

I want to use the empty vessel as a planter, can I drill a hole in it? While it is possible when using the right tools and safety gear, I do not advise it. One wrong move will result in a shattered pot. If you want to use your empty candle vessel as a planter you can use a layer of rocks on the bottom for "drainage" or simply make sure to water lightly. This blogpost is super helpful!  

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